Orders & Shipping

Where can I order?

You can order from our website (www.iwearpanama.com) and online marketplace (Shopee, Tokopedia, Akulaku, Gostore, Jd.id, and Lazada)

Tell me about shipping to all Indonesian regions

We provide shipment to all regions in Indonesia, via JNE, TIKI, POS Indonesia, Ninja Xpress, J&T, Sicepat, Lion Parcel, and Wahana.

When will my order get shipped?

Once the order is confirmed, we will process the order as soon as possible.

Help! My order is missing!

For reports of missing orders, please contact shoponline@iwearpanama.com

Product

What materials are used?

We use 100% Rubber for Panama and Pylon for Vandalz.

Is your product safe?
Unless you have rubber allergies, the product is 100% safe.
How can I find more information about the products?

You can learn more about our products from our social medias such as our instagram (@iwearpanama) and Online Website (www.iwearpanama.com)

I want to feature PANAMA Sandals on my channel! Can I have some samples?

Yes! We are open for collaborations. Do kindly send an email (office@iwearpanama.com)

Returns & Exchanges

I have received my package and there’s a defect. What should I do?

You could contact our email shoponline@iwearpanama.com with subject (PANAMA_RETURN_PHONE NUMBER) and we’ll get a replacement for you as soon as possible

Billings

What forms of payment do you accept?

We accept online and offline payments from BCA, Mandiri, Permata Bank, Bank BRI, BNI, ATM Bersama, QRIS, Alfamart, Shopee Pay, Ovo, Dana, Link Aja!, and Credit Card (Visa, Mastercard, JCB).

What can I do if my payment got declined?

You could contact our email office@iwearpanama.com with subject (PANAMA_DECLINED PAYMENT_PHONE NUMBER) and we will contact  you as soon as possible.